Refund / Return Policy

At ZOMERGY, we want you to be completely satisfied with your order. Please read our policy below:

1. Returns

Due to the nature of consumable products, we do not accept returns on opened products.
If your product arrives damaged or incorrect, please contact us within 7 days of receiving your order.

2. Refunds

Refunds will be issued for eligible damaged or incorrect items only.
Refunds are processed to the original payment method within 5–7 business days after approval.

3. Shipping Costs

Customers are responsible for shipping costs on returns, except for damaged or incorrect items.

4. Shipping Errors and Damaged Products

If your order is damaged or shipped incorrectly, ZOMERGY will cover the shipping costs for replacement items.
Simply contact us at info@zomergy.com with your order number and details, and we’ll make it right.

5. How to Request a Refund or Return

6. Questions

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